Price Match Guarantee Policy

We are very proud of our pricing and service. True Sanctum is happy to offer a Price Match Guarantee to ensure that you will always get the best possible price available online at that time. If you find a lower price than ours on the internet for an identical item currently in stock at a recognized online retail store, you may be eligible for a price match or a discount up to the time a payment is made for your order.

 In order to submit a price match request please send us an email to info@truesanctum.com with the web address of the lower priced product. We will consider your claim and reply with either a price match or an explanation if rejected.

True Sanctum will make every effort to match or beat competitor’s pricing as long as all of the following conditions are met:

Conditions

  • The competitor must be an authorized dealer of the product. Auctions or individuals are not accepted.
  • The competitor must have an identical product “In-Stock” when the price match is requested.
  • The lower price must be published on the competitors website.
  • The competitor’s price cannot be conditioned with membership fees, coupons, product combos or rebate offers.
  • The product on the competitor’s website must have a published true list price and be priced accurately.
  • Calculating the competitor's total price must include shipping and handling charges and tax.

Exclusions

  • Products by companies with Internet Minimum Asking Price. (IMAP)
  • Price match request must be made prior to purchasing the product.
  • Matched price item cannot be combined with any other offer or promotion.
  • True Sanctum reserves the right to solely decide if the price match is eligible.
  • The guarantee does not include wholesale or manufacturer direct pricing.
  • Close outs, discontinued products, backorders or special orders, special sales, special discounts, buy one get one offers, clearance and damaged products and typing errors are excluded.